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Frequently Asked Questions

Learn Cosmetic Ingredient Supplier How it!

Do you have your own factory?
What is the minimum order quantity of your products?
1Kg by courier.
What are your products sampling time and production time?
Shipping time by vessel 2 to 4 weeks according to the different destination port; Shipping time by air 2 to 6 days.
What are your payment terms?
100% T/T in advance.
What are your products sampling time and production time?
Sampling time: 7 to 10 days; Production time: within 15 days.
What we should do if your products cannot run well?
Send us a detailed report. We will analyze the reason and if it is our problem and cannot solve it, we will give a replacement.

Learn about our shipping and packaging

We can supply all of our products anywhere in the world by any shipping method including air, express and sea. We work closely with shipping lines/airlines to ensure the shortest transit times with the lowest available shipping rates. We will pack the products in vacuum-packed bags, drums, cartons, bottles, or other containers as your requirement.

Real-time exchange rate calculation





Packed in paper-drums and two plastic-bags inside/Al-foil bag/Fiber Drum, or according to the needs of customers.

Net Weight

0.5kgs/Al-foil bag; 1.0kgs/Al-foil bag; 2.0kgs/Al-foil bag; 5.0 kgs/Al-foil bag; 25.0 kgs/drum, etc.

Purchasing Standards

Source of Materials

Our China branch is one of the representatives of The Herbal Materials Association of China, ensuring the best quality of raw materials.
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Technical Support

We cooperate with Sydney University, Melbourne University, the Biology Research Institutes of the Science Academy of China, Beijing University to ensure the quality and advanced technologies.
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Quality Control

All active ingredients must be strictly inspected by HPLC, GC or UV, ensuring excellent purity.

Get Total Support!

Most of our products can be customized, if you have ODM/OEM needs, and please let us know with the specific product/formula. For any other questions, please send your question to our service Email.

All inquiries and quote requests about our products will be replied to within 24 hours.
All the problems faced by our customers will be taken and solved promptly.
We provide quotations FOB China port or CIF to customers’ warehouses.

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